Computer Samurai Membership vs Standard Tech Support and Repair
Contacting standard tech support is like going to the dentist. You don’t like it, but it must be done. It is something to be endured because the alternative is too painful.
You love what technology can do for you. It keeps you connected to friends and family, organizes your life, and gives you access to new tools, ideas, and possibilities. Search and AI open a world of information, entertainment, and connection. When working correctly, technology can enhance your life and be quite enjoyable.
But, when it’s not working properly, or when we don’t know what to do, nothing can be more frustrating. Sometimes, it can make you feel like going back to a simpler time would be easier.
At Computer Samurai, we understand these challenges and have felt your frustration. We have also felt the disappointment of standard tech support.

You Need Help, but not standard tech support...
- Endless phone trees.
- People who don’t understand your problem, or you can’t understand.
- Being treated as if you are stupid, or the problem.
- Multiple techs who keep asking you to explain your problem.
- Vague or generic solutions that don’t resolve the issue.
- Being sold on products/services you don’t need or want or that seem to address your problem.
You Shouldn't Be On Your OWN...
Unfortunately, most professional IT services are focused on serving large organizations not residential clients and small businesses.
Why should only corporate enterprise be supported and protected and the rest of us are left to fend for ourselves with the lacking standard tech support available?
We provide our members with professional enterprise level IT security, support, and protection.
Our membership ensures that residential clients and small businesses can be confident, capable, and secure in all their technology too.
At Computer Samurai we offer a very different experience by providing continuous support and protection the same way Professional IT services manage large corporations.
Ensuring that your technology works for you, not the other way around.
Standard tech support is only for when your tech is broken and does nothing preventative to keep you safe in the future.
Whether it’s troubleshooting issues and preventing repeats, providing security solutions, or guiding you through new features and updates, we are not just tech support.
We are your trusted guides and friends, able to provide the level of support you deserve but simply can’t get with standard tech support.

Your Computer Samurai Membership Experience
- You are not alone, you are part of a local family that cares for you and cares about your experience
- Computer hardware upgrades to keep you up to date with the best equipment plan available to the public
- Entire technological suite of services for Household or Business needs: Computer, Printing, TV, Phone, Media, Security, etc.
- Expert Advice and Recommendations provide clarity: If we cannot provide the solution directly (rare) we will connect you with someone you can trust who will.
- We closely monitor your computers and other systems to ensure they are protected, up-to-date, and performing optimally.
- We automatically apply updates and patches to keep you protected.
- We back up your critical files and can restore them quickly.
- We stop cybersecurity threats before they become a problem.
- You get a dedicated team of caring and responsive technicians to answer questions, remedies problems, and provide sound advice.