Membership

Join the Movement to Ditch
Standard Tech Support

A Refreshing New Approach to Tech Support and Repair

Contacting standard tech support is like going to the dentist. You don’t like it, but it must be done. It is something to be endured because the alternative is too painful.


You love what technology can do for you. It keeps you connected to friends and family, organizes your life, and gives you access to new tools, ideas, and possibilities. Search and AI open a world of information, entertainment, and connection. When working correctly, technology can enhance your life and be quite enjoyable.


But, when it’s not working properly, or when we don’t know what to do, nothing can be more frustrating. Sometimes, it can make you feel like going back to a simpler time would be easier.


At Computer Samurai, we understand these challenges and have felt your frustration. We have also felt the disappointment of standard tech support. You need help with some issue or problem. You call for help and are greeted with:

  • Endless phone trees.
  • People who don’t understand your problem, or you can’t understand.
  • Being treated as if you are stupid, or the problem.
  • Multiple techs who keep asking you to explain your problem.
  • Vague or generic solutions that don’t resolve the issue.
  • Being sold on products/services you don’t need or want or that seem to address your problem.


We offer a very different experience by providing continuous support and protection. Ensuring that your technology works for you, not the other way around. Whether it's troubleshooting issues, providing security solutions, or guiding you through new features and updates, we are not just tech support, we are your trusted guides and friends.

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"I purchased a new laptop. I brought it to Computer Samurai to have the data from my old laptop transferred to my new one. I signed up for their yearly maintenance program. So happy I did!! I have direct access to them if I need help with anything. Their program includes anti-virus protection, monitoring my computer 24/7. Erik helped point out some new features for me on my new laptop. I was lucky to have worked for a company in which I used a computer daily and was always trained in-house for new programs, etc. Now that I'm retired, I don't have that luxury so having this company to rely on and help is super nice. The best feature of their program is the tele-help. No matter where I am in the USA, if I have a problem, they can remote into my laptop and physically see the problem. I don't have to drive to their facility for help or try to explain the problem over the phone. Highly recommend.....in this age where technology is constantly changing, it's nice to have the assurance that I can call on them 24/7. You're the best!"

Linda Johnson

Computer Samurai Support

Comprehensive Support: From everyday troubleshooting to complex problem-solving, we provide reliable support to keep your technology running smoothly and to keep you on track. All from the comfort of your home or office.


Cybersecurity: It is scary out there! We protect you by protecting your systems, data, and your privacy. With our advanced monitoring, we can even protect you from yourself, and the mistakes you might make.


Guidance and Training: We empower you with the knowledge and skills to make the most of your technology. Our personalized training sessions are designed to help you stay ahead of the curve.


Maintenance and Updates: Regular maintenance and timely updates ensure that your devices perform at their best. We handle everything, so you don't have to worry about a thing.


All this and more from friendly local technicians who know your technology, your needs and most importantly, they know you.


Stop being frustrated, Computer Samurai will take the stress, uncertainty, and frustration out of using technology.  Our clients have ditched standard tech support, and you can too. Let us be your guide to a better, more enjoyable tech experience.

60 Day Guarantee

We are convinced that once you experience the Computer Samurai support and protection membership you will never want to use your computer without us. To back it up we offer a 60-day, 100% guarantee. If you change your mind for any reason, we will refund your money. Period. You have nothing to lose except your headaches. 

What sets us apart?

Computer Samurai vs Standard Tech Support and Repair

Computer Samurai Membership with
Support and Protection

  • You are not alone, you are part of a local family that cares for you and cares about your experience
  • Computer hardware upgrades to keep you up to date with the best equipment plan available to the public
  • Entire technological suite of services for Household or Business needs: Computer, Printing, TV, Phone, Media, Security, etc.
  • Expert Advice and Recommendations provide clarity: If we cannot provide the solution directly (rare) we will connect you with someone you can trust who will.
  • We closely monitor your computers and other systems to ensure they are protected, up-to-date, and performing optimally.
  • We automatically apply updates and patches to keep you protected.
  • We back up your critical files and can restore them quickly.
  • We stop cybersecurity threats before they become a problem.
  • You get a dedicated team of caring and responsive technicians to answer questions, remedies problems, and provide sound advice.

Standard Tech Support -
Non Membership



  • You have to find help when something goes wrong, you are on your own
  • Just want to sell you something new
  • Services are often outsourced to international providers to cut costs and make it impersonal and hard to understand
  • Diagnostic fees are charged even if they cannot fix it
  • No concern for your future needs just bare minimum Break/Fix service
  • They are blind to issues affecting the health of systems, your performance, or security.
  • You are responsible for updating your own systems.
  • You have your files backed up, don’t you?
  • They respond after a breach has occurred or a problem has been discovered.
  • You never know who you are going to talk to or how quickly they will respond.
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"I have used Computer-Samurai for a few years now. They protect my home and business computer. I love that they reach out to me and stay in touch. There are times when I have a small thing or question. I am too busy to call them with it or feel foolish just calling for a simple thing. They have never made me feel "computer challenged " or not tech savvy. So much so, that I referred my Mother to them! But I know if something really big were to happen they would be there to help right away as they do for the small things."

Kim Hempel

Getting started is easy! You only have your problems to lose.

Let’s make your technical problems go away and get you on the path to technical confidence! You want your computers, phones, tablets, home and office systems to work. We’ll help you keep these things up and running - less frustration, more convenience and effective and efficient solutions.

Schedule a free consultation

Just an informative, non-technical conversation to help us understand
your needs and choose the right
membership for you.

Get your immediate problems solved

A friendly technician will install our software remotely, listen to your concerns, and solve your most
pressing issues.

Be confident in all your technology

Now that your systems are protected, data is secure, and support is just a phone call away, you can feel capable with your technology!


Get Started
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